The Customer-driven Business Model Think of the Customer-driven business model as a loyalty machine. Get your business running this way, get your act right, and Customer loyalty is the natural …
Shailendra Kumar
Shailendra Kumar
Shailendra is a thought-leader and visionary in the cognitive and analytics space. With the sole motto of making money out of data, he has helped multiple organisations across the globe to generate incremental revenue or optimise cost using machine learning and advanced analytics techniques.
- AnalyticsAustraliaBusiness AnalyticsCLTVCRMCustomer AnalyticsCustomer IntelligenceCustomer Lifetime ValueCustomer LoyaltyCustomer RetentionData AnalyticsPredictive Modeling
- Advanced AnalyticsAnalyticsBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer Relationship ManagementPredictive ModelingStatistical AnalysisValue Innovation
What leading banks are learning about big databases and marketing
Many banks believe they can improve profits through information-based continuous relationship marketing (CRM). A better understanding of customer needs can help them acquire new customers, sell more products to those …
- Advanced AnalyticsAnalyticsAustraliaBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer LoyaltyCustomer Relationship ManagementCustomer RetentionData AnalyticsFinancial ServicesLoyaltyStrategyValue Innovation
Experience Banking Reimagined: Empowering Customers in the 21st Century
Marketing From The Inside With “In-House CMR” …Customer-Managed Relationship Banking The 21st century is all about empowerment and personalized experiences. Does your bank reflect this reality, or is it stuck …
- Advanced AnalyticsAnalyticsAustraliaBankingBig DataBigDataBusiness AnalyticsCustomer AnalyticsCustomer FocusCustomer LoyaltyCustomer Relationship ManagementCustomer RetentionData AnalyticsData MiningPredictive ModelingStatistical AnalysisText MiningTime Series AnalysisValue Innovation
Big Data : A Different Perspective (3Vs or 4Vs)
A Big Data Conversation Video Script Hi, Welcome. I am Shailendra and today we are going to talk about Big Data •In recent times, Big Data has become a jargon… …
- Advanced AnalyticsAnalyticsAustralia Bureau of StatisticsBusiness AnalyticsCustomer AnalyticsCustomer LoyaltyData MiningPredictive ModelingStatistical Analysis
At the launch of Australia’s Census 2011, ABS data and predictive analytics
Shailendra talked about the use of data and predictive analytics at the launch of ABS Census 2011
The key to success of Data Analytics projects is not only to ask questions on what you know but also to ask questions about what you don’t know. It is …
- Advanced AnalyticsAustraliaData MiningPredictive ModelingStatistical AnalysisVideo Tutorial
Predicting the Stock Price using other Stocks
Unlock the secrets of the stock market with our comprehensive guide. Learn how to predict stock prices using other stocks’ data for smarter investments. Dive into our step-by-step video tutorial …
- Advanced AnalyticsBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer LoyaltyCustomer RetentionFinancial ServicesLoyaltyPredictive ModelingStatistical AnalysisValue Innovation
Why Is Customer Profitability Measurement In Banking Today So Badly Flawed, Grossly Misleading and Virtually Worthless?
It’s very simple. The Model currently in use is all wrong. It’s badly flawed because it is incomplete and a fraud! A 20th Century Technology Model trying to do business …
- Advanced AnalyticsBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer LoyaltyCustomer Relationship ManagementCustomer RetentionData MiningFinancial ServicesLoyaltyNet Promoter ScorePredictive ModelingStatistical AnalysisStrategyValue Innovation
Data Mining Mastery: Elevating CRM to Forge Strong Customer Bonds
The way in which companies interact with their customers has changed dramatically over the past few years. A customer’s continuing business is no longer guaranteed. As a result, companies have …
- Advanced AnalyticsBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer LoyaltyCustomer Relationship ManagementCustomer RetentionData MiningFinancial ServicesLoyaltyPredictive ModelingStatistical AnalysisStrategyValue Innovation
CUSTOMER RETENTION, DEVELOPMENT AND ACQUISITION FOR FINANCIAL SERVICES
Driving Customer Retention, Development, and Profit For traditional Financial Services Institutions (FSI’s), it is becoming increasingly difficult to capture competitors especially since competitors are becoming larger, and more non-FSI’s are …