The Changing Era There was time in the Era of Industrial development when machines were merely tools of development; monsters meant to get the job done faster, easier and finer. …
Customer Analytics
- Artificial IntelligenceBig AnalyticsBig DataBigDataCognitiveCognitive ComputingCustomer AnalyticsCustomer Focus
- Advanced AnalyticsAnalyticsAustraliaBankingBig AnalyticsBig DataBigDataBusiness AnalyticsCustomer AnalyticsCustomer LoyaltyData AnalyticsData MiningLoyaltyNPSPredictive ModelingStatistical AnalysisText MiningValue Innovation
The Data within Big Data and myth around Unstructured Data
There has been a lot of talk about the unstructured data since the conversation around big data started or shall we say that one of the reason of big data’s …
- Advanced AnalyticsAnalyticsAustraliaBusiness AnalyticsCustomer AnalyticsData AnalyticsData MiningPredictive ModelingStatistical AnalysisValue Innovation
Analytics : Most bastardised word in the industry today
Are you doing analytics? Think again! It seems anyone who has an excel spreadsheet does analytics. Anyone who has calculated sum, mean, etc., created some charts, got some data files …
- AnalyticsAustraliaBusiness AnalyticsCLTVCRMCustomer AnalyticsCustomer IntelligenceCustomer Lifetime ValueCustomer LoyaltyCustomer RetentionData AnalyticsPredictive Modeling
A step-by-step guide to Successful CRM
The Customer-driven Business Model Think of the Customer-driven business model as a loyalty machine. Get your business running this way, get your act right, and Customer loyalty is the natural …
- Advanced AnalyticsAnalyticsBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer Relationship ManagementPredictive ModelingStatistical AnalysisValue Innovation
What leading banks are learning about big databases and marketing
Many banks believe they can improve profits through information-based continuous relationship marketing (CRM). A better understanding of customer needs can help them acquire new customers, sell more products to those …
- Advanced AnalyticsAnalyticsAustraliaBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer LoyaltyCustomer Relationship ManagementCustomer RetentionData AnalyticsFinancial ServicesLoyaltyStrategyValue Innovation
Experience Banking Reimagined: Empowering Customers in the 21st Century
Marketing From The Inside With “In-House CMR” …Customer-Managed Relationship Banking The 21st century is all about empowerment and personalized experiences. Does your bank reflect this reality, or is it stuck …
- Advanced AnalyticsAnalyticsAustraliaBankingBig DataBigDataBusiness AnalyticsCustomer AnalyticsCustomer FocusCustomer LoyaltyCustomer Relationship ManagementCustomer RetentionData AnalyticsData MiningPredictive ModelingStatistical AnalysisText MiningTime Series AnalysisValue Innovation
Big Data : A Different Perspective (3Vs or 4Vs)
A Big Data Conversation Video Script Hi, Welcome. I am Shailendra and today we are going to talk about Big Data •In recent times, Big Data has become a jargon… …
- Advanced AnalyticsAnalyticsAustralia Bureau of StatisticsBusiness AnalyticsCustomer AnalyticsCustomer LoyaltyData MiningPredictive ModelingStatistical Analysis
At the launch of Australia’s Census 2011, ABS data and predictive analytics
Shailendra talked about the use of data and predictive analytics at the launch of ABS Census 2011
- Advanced AnalyticsBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer LoyaltyCustomer RetentionFinancial ServicesLoyaltyPredictive ModelingStatistical AnalysisValue Innovation
Why Is Customer Profitability Measurement In Banking Today So Badly Flawed, Grossly Misleading and Virtually Worthless?
It’s very simple. The Model currently in use is all wrong. It’s badly flawed because it is incomplete and a fraud! A 20th Century Technology Model trying to do business …
- Advanced AnalyticsBankingBusiness AnalyticsCampaign ManagementCRMCustomer AnalyticsCustomer FocusCustomer IntelligenceCustomer LoyaltyCustomer Relationship ManagementCustomer RetentionData MiningFinancial ServicesLoyaltyNet Promoter ScorePredictive ModelingStatistical AnalysisStrategyValue Innovation
Data Mining Mastery: Elevating CRM to Forge Strong Customer Bonds
The way in which companies interact with their customers has changed dramatically over the past few years. A customer’s continuing business is no longer guaranteed. As a result, companies have …